Employees First, Customers Second

It absolutely goes without say that today’s business environment is ultra-competitive.  Over time, brick-and-mortar evolved to click-and-mortar which essentially leveled the competitive playing field.  Today, your new competitors may not only be located around the corner or in the next town over, but half the way around the world!  In fact, technology advancements have created the new “self-serve” business models whereby customers no longer need to interact with an employee to seek out what they are looking for.  For example, do you need a customer service rep to help you open a new account on Facebook or Twitter… or hundreds of other companies online? Continue reading “Employees First, Customers Second”

Entrepreneurs Wanted – Apply Within

You may have heard about StartupVisa – a movement that seeks to change the current EB-5 visa (immigrant investor) guidelines. To summarize, “Under the proposed legislation, instead of the visa going to an investor, a startup company founder or entrepreneur who receives a minimum equity investment of $250,000 could qualify as an EB-5 visa recipient.  At least $100,000 would have to come from a sponsoring US investing entity.”  To say that this movement is critical to the entrepreneurial and further economic development of the US would be an understatement! Continue reading “Entrepreneurs Wanted – Apply Within”

Communication – 101

After having worked in both the entrepreneurial and corporate worlds, I’ve realized the value of communication and its direct relationship to being successful. Below, are some tips that I’ve collected over the years that could prove beneficial to you too. Continue reading “Communication – 101”

The Power of the Network!

The “Social” Network (no reference to the movie!) is, and will always remain, the most powerful yet most underutilized network known to mankind!  And today, more than ever before, it’s become the most important network you need to actively participate in!  It not only has tremendous utilitarian benefits but its new social benefits are incredibly persuasive in this digital age.  Nowadays, the more people you know, your ability to influence becomes greater because you have a semi-captive audience that’s ready to listen.  Think about it… who’s potentially got more leverage – the person with 100 Facebook friends or the one with 5,000?  As the world becomes flatter, your ability to stand out from rest of the pack becomes more challenging and requires a new strategy and subsequent tactics.  Ultimately, it’s up to you to decide – do you want to be a big fish in a small pond or a whale in that same small pond?  I don’t know about you, but you can call me Orca! Continue reading “The Power of the Network!”

Whatever, Mr. Know-It-All…

“That’s the problems with kids today… they think they know everything!”  Where haven’t you heard that before? Unfortunately, it’s true!  I think what I find most enjoyable about getting older is that I realize at 36, I still don’t know that much.  Looking back however, one thing is for sure; at 22 I didn’t know anything that I thought I knew – period! Continue reading “Whatever, Mr. Know-It-All…”