Which Plane Should I Catch?

Okay, I confess – this post technically has nothing to do with air travel, but the concept of hopping on a plane, does serve as an important symbol for communication.

So let’s get started – referencing the airplane images provided in this post, I’d like for you to answer the following questions.  And, for the record, they are not trick questions.

First, how high do you think the commercial airliner is flying?  Answer = Very high.

Second, how high do you think the combat plane is flying?  Answer = Not high at all.  In fact, it’s very low near the ground.

Let these images resonate with you for a bit because in a moment, I’m going to illustrate to you one of the most common communication mistakes people make… specifically at the office, where the impact of the mistake, could prove detrimental.

Continue reading “Which Plane Should I Catch?”

Focus on the Inner Circle!

Businesses are living, breathing entities.  In fact, they are not that much different than the human body.  Like the body, businesses have core functions (e.g. the equivalent of the “heart”) and they have supporting functions (e.g. the equivalent of “arms and legs”).  Now, in the event of a negative incident, (e.g. an accident), the body’s focus immediately shifts from “business as usual” to “preservation mode” and it does so by harvesting a majority of the blood from other parts of the body to core functions so to ensure they remain active and functioning – even at the expense of its supporting functions.  Why?  Because the body knows that if it can’t keep its core functions operating, it’s a matter of time before death is its only option.

Continue reading “Focus on the Inner Circle!”

The “Infamous” Corporate Ladder!

“It’s good to be the King!”

Working hard and reaching the top is something that many strive for… and why not?  It’s recognition for your hard work… it’s validation that you have the right stuff to make things happen – and the perks… the perks could be wonderful!  Now, granted, there are a lot of challenges on your way to the top and, even more, once you arrive.  But today, we’re going to talk about a few simple scenarios about how you may actually get there!

Continue reading “The “Infamous” Corporate Ladder!”

Love thy Vendor!

I came across a great article today via HBR about the vendor-customer dynamic and how, unfortunately, vendors take an unnecessary beating  from their customers in the name of “good business”.  All to often, I think people tend to forget that business is done between people – not machines, not companies… but PEOPLE!  Therefore, if you want to get the best out of people, you need to start by putting the best into people – and you do that by exercising the Golden Rule (treat others as you would like to be treated).

Remember, in today’s globally competitive business environment, having strong ties to your vendors can yield tremendous insight, which could allow you to make better decisions.  Your vendors have relationships with your competitors and have powerful insights on how the market is moving along.  In addition, vendors can provide you with financing (e.g. net terms) that allow you to manage your cash flow more effectively.  So, why would you want to treat someone who can help you, badly?

Continue reading “Love thy Vendor!”

The Art (behind) Strategy…

I came across a great article by Richard Rumelt, Professor of Business and Society at the UCLA Anderson School of Management titled: “The Perils of Bad Strategy”.  It’s a great read that discusses the impact of bad strategy and how, unfortunately, many organizations (and their leaders) believe that they have a strategy when they really don’t.

Continue reading “The Art (behind) Strategy…”

Blue is the new Black!

For starters, it’s good to be back on the blogging scene.  I spent most of May traveling to Asia (Hong Kong, China, and Bangkok) getting an whirlwind overview on their economies, doing business in these booming markets, and what we can expect over the next few years.  Needless to say it was a great education…

Now… back to the topic at hand.  To clarify when I say “Blue is the new Black”, I’m not referring to fashion – in fact, I’m the last person that should be writing about that topic!  I’m talking about business… in accounting slang, it’s understood that when your business is operating in the “black”, the company is actually operating above the bottom line – in other words, doing well.  Conversely, when the company is operating in the “red”, it means the company is on fire and may need to be saved (or shut down – depending on which is more prudent). Continue reading “Blue is the new Black!”