The Value of Facetime!

FacetimeCommunication, in itself, is a form of expression… communication between two people – well, that is an art!  I think people tend to underestimate how important effective communication is, regardless of the topic, in ensuring understanding between all those involved.

At times, speaking to people can be challenging for a myriad of reasons. Layer on a topic sensitive in nature or frame the conversation around a tense situation, and suddenly your intent of that straightforward talk doesn’t play out as you originally thought.

So, what’s the best way to have this “type” conversation?

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Outsource Your Decision Making!

Unless you’ve been living under a rock for the past decade, you have heard of the term “outsourcing” or some variation thereof (e.g. near sourcing, co-sourcing, off-shoring, etc.).  Fundamentally, they all mean the same thing – basically, it’s “viewed as involving the contracting out of a business function – commonly one performed in house – to an external provider”.

Outsourcing, when used correctly, can yield tremendous benefits – some financial and sometimes more importantly, some intangible benefits, such as peace of mind.

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Definition of Success

For those of you who know me, my definition has been shared on numerous occasions.  Granted, it is not the “traditional” definition that many people are used to but, after hearing it and processing what it means, its concept is widely applicable to many facets of your life.

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10 Tough Interview Questions

“Why are manhole covers round? How do you measure 4 gallons of water using only a 3 and 5 gallon jug? How many gas stations/dogs/windowpanes are there in the United States?”

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Which Plane Should I Catch?

Okay, I confess – this post technically has nothing to do with air travel, but the concept of hopping on a plane, does serve as an important symbol for communication.

So let’s get started – referencing the airplane images provided in this post, I’d like for you to answer the following questions.  And, for the record, they are not trick questions.

First, how high do you think the commercial airliner is flying?  Answer = Very high.

Second, how high do you think the combat plane is flying?  Answer = Not high at all.  In fact, it’s very low near the ground.

Let these images resonate with you for a bit because in a moment, I’m going to illustrate to you one of the most common communication mistakes people make… specifically at the office, where the impact of the mistake, could prove detrimental.

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Focus on the Inner Circle!

Businesses are living, breathing entities.  In fact, they are not that much different than the human body.  Like the body, businesses have core functions (e.g. the equivalent of the “heart”) and they have supporting functions (e.g. the equivalent of “arms and legs”).  Now, in the event of a negative incident, (e.g. an accident), the body’s focus immediately shifts from “business as usual” to “preservation mode” and it does so by harvesting a majority of the blood from other parts of the body to core functions so to ensure they remain active and functioning – even at the expense of its supporting functions.  Why?  Because the body knows that if it can’t keep its core functions operating, it’s a matter of time before death is its only option.

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